9:30 a.m. - 10:15 a.m.
Lee Cockerell, Executive Vice President of all Walt Disney World operations, retired
Spending more than 25 years in executive positions with Disney, Lee Cockerell will share his leadership and customer service experience with attendees. His presentation, “You Can Create Disney Magic, Too,” is a powerful, yet simple, message on leadership, management and customer service excellence. Don’t miss this dynamic and insightful presentation!